Online mediation
Modern conflict resolution in the digital era
In today's digital world, mobility and flexibility are becoming increasingly important. Daily life is more dynamic than ever and requires swift, location-independent solutions. This is where online mediation comes in: it shifts the traditional mediation process to the internet, offering enhanced flexibility.
How does online mediation work?
Online mediation replicates the classic mediation process through videoconferencing. The parties involved, along with the mediator, participate via video calls, ensuring that essential elements such as gestures, facial expressions, body language, and tone of voice are preserved to maintain an authentic conversational atmosphere.
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Advantages of online mediation
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Lower effort: No travel time or parking issues – participants can join comfortably from home or any familiar location.
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Accessibility: Enables conflict resolution regardless of the participants' locations, even over long distances.
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Flexibility: Easier integration of sessions into daily schedules with more flexible appointment options.
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Comfort and safety: Sessions can be conducted from a self-chosen, secure environment, which is beneficial in highly tense conflict situations as physical encounters are avoided.
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Quick implementation: The digital format allows faster scheduling and execution of the mediation process.
Conclusion
Online mediation is a modern, efficient alternative to traditional mediation, meeting the demands of our digital world without compromising on quality.
Author of this article: Janina Aue, Lawyer & Mediator
Please feel free to contact me to discuss how me might work together.
