Mediation - what exactly is it?
The mediation process is an out-of-court, fast and cost-effective conflict resolution process. The aim of a mediation is to reach an agreement all parties can agree to through cooperative negotiations. The focus of the problem management lies on the present and future. It is an autonomous process that is self-determined by the parties. In addition to self-determined development, this also leads to sustainable and easily acceptable solutions.
Mediation - what are the objectives?
-
Restoring and improving relationships
-
Overcoming communication barriers
-
Reshaping the future instead of just looking at the past
-
Consensual and self-determined conflict resolution: The active solution-finding process of the parties involved leads to better acceptance and implementation of the agreement reached in practice and thus leads to a sustainable settlement of the conflict
Mediation - how are the objectives achieved?
Often, asking the right questions is needed to uncover the answers that lead to conflict resolution. This usually requires the examination of relational aspects of the conflict, which can shift the perception of the issue. Rigid positions can be overcome, creating space for creative solutions.
Mediation in companies
Resolved conflicts lead to employee satisfaction and improved company results
Unresolved disputes and disagreements aren't only a burden for those directly involved, but often also for colleagues, superiors and the entire team. The consequences are absences due to illness, resignation and inadequate performance. This leads to dissatisfaction and, in the long-term, a drop in turnover. Mediation can help overcome conflicts and resolve differences. Managers and employees refocus on their work instead of the conflict. The parties to the conflict shape the future in a self-determined manner through autonomous and cooperative negotiations. This promotes acceptance of the agreement, has a positive effect on the atmosphere in the team and ultimately also on the company's results.
Mediation in private environment
Would you like to restart communicating with your neighbors, roommates, or sports colleagues?
Conflicts are present in various aspects of life—whether between neighbors, tenants, property owners, or colleagues in sports and associations. When tensions run high and constructive dialogue seems impossible, mediation can be a valuable solution. Mediation enables you to restore and improve communication. It promotes the recreation of your relationships and supports you on the path to sustainable conflict resolution by working out amicable arrangements.
Aftercare appointment
Can processes still be optimized?
If the solutions developed together are not implemented in everyday life or are not implemented as discussed, a clarifying conversation may be useful. Often it is just a matter of providing clarity through clarification or clearing up any misunderstandings. The follow-up appointment always has priority; you will be given an appointment at short notice.
